To cancel a scheduled trip, please call the YKFlex scheduling line at (867) 873-8901.
Trips must be cancelled by 3:00 p.m. the day before a scheduled trip.
Please cancel unwanted trips as far in advance as possible to allow the schedule to be changed for other passengers.
Late Cancellations
Trips cancelled after 3:00 p.m. the day before the scheduled trip will be classified as a late cancellation. YKFlex may impose sanctions for consistent late cancellations.
No-shows
Trips cancelled within two hours of the scheduled pick-up time, or cancelled at the door will be classified as no-show. YKFlex may impose sanctions for consistent no-shows.